Privacy Policy
Last Updated: January 15, 2025
Introduction
At Worktech Bytestream, we understand that your personal information matters. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our investing guide services. We're committed to transparency about our data practices and your rights under Belgian and European privacy laws.
This policy applies to all interactions you have with our website at worktechbytestream.vip and any related services we provide. By using our services, you're agreeing to the practices described in this policy.
Information We Collect
Personal Information You Provide
When you contact us or subscribe to our investing guides, we collect information you voluntarily share:
- Name and email address when you sign up for our newsletter
- Contact details when you reach out through our contact forms
- Communication preferences and feedback you provide
- Any additional information you choose to share in your messages to us
Information Collected Automatically
Our website automatically collects certain technical information to improve your experience:
- IP address and general location information
- Browser type and version
- Pages you visit and time spent on our site
- Referring website information
- Device information for mobile optimization
How We Use Your Information
We use your personal information for legitimate business purposes, including:
- Providing investing guides and educational content you've requested
- Responding to your questions and providing customer support
- Sending you relevant updates about investing topics (with your consent)
- Improving our website functionality and user experience
- Analyzing usage patterns to create better content
- Ensuring website security and preventing fraud
We never sell your personal information to third parties, and we don't use it for purposes beyond what's outlined in this policy without your explicit consent.
Legal Basis for Processing
Under Belgian and EU privacy laws, we process your personal data based on:
- Consent: When you subscribe to newsletters or opt into communications
- Legitimate Interest: For website analytics and security purposes
- Contractual Necessity: When providing services you've requested
- Legal Obligation: For record-keeping required by Belgian law
Your Privacy Rights
As a resident of Belgium and the EU, you have specific rights regarding your personal data:
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used.
Correct Information
Ask us to update or correct any inaccurate personal information in our records.
Delete Your Data
Request deletion of your personal information when it's no longer needed for our services.
Restrict Processing
Limit how we use your data while we resolve any disputes about accuracy or processing.
Data Portability
Receive your personal data in a structured format to transfer to another service.
Withdraw Consent
Stop us from processing data where you previously gave consent, like email marketing.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days as required by law.
Data Security Measures
We take protecting your personal information seriously and use multiple security measures:
Encryption
All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
Access Controls
Only authorized team members can access personal data, and access is logged and monitored.
Regular Updates
We keep our security systems current with regular software updates and security patches.
Data Backups
Regular encrypted backups ensure your information is protected against data loss.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Newsletter subscriptions | Until you unsubscribe | Ongoing communication consent |
| Contact form inquiries | 3 years | Customer service records |
| Website analytics | 2 years | Performance improvement |
| Legal compliance records | 7 years | Belgian business law requirements |
After these periods, we securely delete your information unless we have a legal obligation to retain it longer.
Third-Party Services
We work with carefully selected third-party services to provide our website functionality:
- Web Hosting: Our hosting provider processes technical data to deliver website content
- Email Services: Newsletter and communication services that process email addresses
- Analytics: Privacy-focused analytics tools to understand website usage
All third-party services we use are required to maintain appropriate data protection standards and only process your data according to our instructions.
International Data Transfers
Your personal data is primarily stored within the European Economic Area. When we need to transfer data outside the EEA for technical reasons, we ensure:
- Adequate protection through European Commission adequacy decisions
- Standard contractual clauses approved by the European Commission
- Other appropriate safeguards as required by GDPR
Cookies and Tracking
Our website uses minimal cookies to function properly:
- Essential cookies: Required for basic website functionality
- Preference cookies: Remember your settings and choices
- Analytics cookies: Help us understand how visitors use our site
We don't use tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.
Children's Privacy
Our investing guides and services are designed for adults. We don't knowingly collect personal information from children under 16. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can remove it.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email to subscribers if changes affect how we handle their data
- Posting a notice on our website for major policy updates
We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About Your Privacy?
We're committed to transparency and want you to feel confident about how we handle your personal information. If you have questions or concerns, we're here to help.
Contact Information
Data Protection Contact:
Worktech Bytestream
Rue des Arbalestriers 93/1
7000 Mons, Belgium
Email: [email protected]
Phone: +32 92 69 43 55
If you're not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).